Help Center

How can we help you?

Find answers to common questions or contact our support team

Frequently Asked Questions

Getting Started

Creating your first resume is easy! Simply click "Create Resume" from your dashboard, choose a template that suits your style, and start filling in your information. Our AI assistant will help you write compelling content along the way.
Yes! ResumeAI is completely free to use. You can create unlimited resumes, use all our templates, and export to PDF without any charges. We believe everyone deserves access to professional resume tools.
Yes, you need to create a free account to save your resumes and access them from any device. Your data is securely stored and you can delete your account at any time.

Templates & Design

We offer 10+ professionally designed templates, including Professional, Modern, Creative, Elegant, and Minimal styles. Each template is ATS-friendly and fully customizable.
Absolutely! Every template is fully customizable. You can change colors, fonts, font sizes, spacing, and even rearrange sections to match your personal brand.
It depends on your industry. For corporate/finance roles, try Professional or Minimal. For creative industries, use Creative or Modern. When in doubt, Professional works for most situations.

ATS & Optimization

ATS (Applicant Tracking System) is software used by 97% of Fortune 500 companies to scan resumes before humans see them. Our templates are designed to pass ATS scans while still looking great.
Use keywords from the job description, avoid images and graphics in important sections, use standard section headings, and stick to common fonts. Our ATS checker will give you specific suggestions.
Most of our templates are ATS-optimized. The Creative template uses a two-column layout which some older ATS systems may struggle with, but works fine with modern systems.

Export & Download

You can download your resume as a PDF (recommended for applications) or DOCX (if you need to make edits in Word). PDF preserves the exact formatting.
No limits! Download your resume as many times as you want. We recommend downloading a fresh copy each time you make changes.
Yes! You can generate a shareable link to your resume that recruiters can view online. You can also set an expiration date for the link.

AI Features

Our AI analyzes your job title and responsibilities to generate professional, achievement-focused bullet points. Simply enter your basic info and click "Enhance with AI" to get suggestions.
Of course! AI suggestions are just a starting point. You have full control to edit, modify, or completely rewrite any content. We recommend personalizing AI content with your specific achievements.
Currently, AI features are unlimited for all users. We may introduce fair usage limits in the future, but basic AI assistance will always be free.

Account & Privacy

We use industry-standard encryption to protect your data. Your resumes are stored securely and we never share your information with third parties. See our Privacy Policy for details.
Yes, you can delete your account at any time from Settings. This will permanently remove all your data including resumes. This action cannot be undone.
Yes! Our platform is fully responsive and works on smartphones and tablets. For the best editing experience, we recommend using a desktop or laptop.

Still have questions?

Can't find what you're looking for? Our support team is here to help.